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Current Opening

Job Title: Treatment Coordinator

Job Id: 100

Job Location: Milpitas, California, USA

Key Skills: The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.

Experience: 0 - 1 Years

Department: Front Office

Salary: $TBD/Yearly

Job Description:

    We are a growing, fun and professional dental office with a position available for a full time addition to our office. Our culture is a friendly, positive, good sense of humor and caring atmosphere.

    Experience in the dental field is preferred, however we will train the right person.

    The primary responsibility of this highly motivated and positive individual is to consult with patients and answer questions related to planning treatment and payment options. The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.

Desired Profile:

    KEY TASKS:

    • Educating and discussing the treatment plan after diagnosed and reviewed by the clinical staff with the patient
    • Presenting treatment plans and giving estimates of treatment costs in an effective manner
    • Tracking of all outstanding treatment plans
    • Explain, promote and adhere to company payment policies and procedures
    • Submitting, tracking and follow-up on prior authorizations
    • Verifies insurance coverage for planned treatment
    • Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
    • Solicit referrals from patients post-operatively while at the same time tracking patient satisfaction with work provided
    • Contact patients the day prior to appointment day regarding fees due and to confirm the appointment

    REQUIREMENTS:

    • Knowledge of treatment plan presentations preferred
    • High School Diploma
    • Basic computer knowledge
    • Great communication skills
    • An eagerness to learn on the job
    • Pleasant, outgoing personality
    • Takes initiative to get tasks complete

Please provide us your contact details and your inquiry below and we will get in touch with you to help you arrange Interviews and Feedback.

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